SHIPPING. RETURNS. FAQ

Orders are prepared with care and typically ship within 2–5 business days.

We ship primarily with Canada Post.
You’ll receive a confirmation email with tracking details once your order is on its way.

International orders may take up to 4 weeks to arrive.

Please note that any customs or import fees are the responsibility of the customer.

If something isn’t right

If you have any questions or concerns, we’re here to help.

You can reach us anytime at info@saorsaskincare.com

If your order arrives damaged, please contact us within 48 hours of delivery with a photo, and we’ll make it right.

If something doesn’t feel right for your body, please reach out within 30 days of purchase.

If a return is approved, we ask that at least half of the product remains.

Return shipping costs are the responsibility of the customer.

Once your return is received and reviewed, we’ll notify you by email.

If approved, your refund will be issued to your original method of payment.

Please note that processing times may vary depending on your bank or provider.

Yes. We use carefully selected botanical ingredients, with a focus on simplicity and quality.

Yes — all Saorsa products are vegan and cruelty-free.

If you experience any sensitivity, please contact us and we’ll help guide you.

Our creams typically have a shelf life of 1 year.
Store in a cool, dry place away from direct sunlight.

Saorsa is proudly Canadian,

We don’t currently offer sample sizes, but we’re exploring this for the future.